A commercial lease insurance review should identify who arranges cover, who pays and what happens when damage prevents occupation. Paying an insurance contribution does not explain the full protection available to the tenant. [1]
Compare the lease with the policy information
Request the relevant cover summary, insured risks, excesses and rebuilding assumptions. Explain the business's activities, stored materials and proposed changes so insurance conditions can be assessed accurately. Identify which contents, equipment or business interruption cover the tenant must arrange separately.
Check how premiums are charged and what information the landlord must provide. Keep insurance rent distinct from unrelated service charge entries when reviewing the account.
Plan the unusable-premises scenario
Read rent suspension, reinstatement and termination provisions together. Ask what happens after uninsured damage or if rebuilding takes longer than the insured period. Avoid assuming that a loss of turnover automatically suspends rent.
Alterations may need insurer notification. Service charge accounting helps reconcile the building's costs. Keep the policy and lease contacts accessible so damage can be reported promptly, with evidence of the incident and steps taken to prevent further loss.
Identify the insured property and the tenant's own interests Ask for the building insurance information relevant to the premises and compare the insured description with the lease. Check whether the cover concerns the whole building, particular structures or shared facilities on which the business depends. The landlord's policy may protect a property interest without insuring the tenant's stock, equipment or lost trading income. Give the insurance adviser a description of those separate interests so they can assess the cover the business needs rather than assume its contribution to the landlord's premium provides comprehensive protection.
Identify fitted equipment and improvements that may sit between the building and contents descriptions. A tenant-installed system can be essential to trading while its ownership and insurance treatment require clarification. Supply the fit-out documents and explain who is responsible for repair or replacement. Ask the landlord and tenant's insurance advisers to resolve any apparent gap or overlap. An unexplained assumption that the other policy covers an item can become expensive when damage occurs and each party discovers the installation was described differently in its own records. ## Explain activities that may affect cover or conditions Provide accurate information about the business's use, stored materials, equipment and occupation pattern. If the operation changes, ask which notifications or consents are needed under the lease and insurance arrangements. A building insured for ordinary office occupation may need further consideration before a tenant introduces a materially different activity. Avoid treating consent to a lease use as proof that every insurer has been informed. Keep the relevant responses so the business can show what was disclosed and what conditions were communicated for the actual operation.
Read practical policy conditions with the people responsible for the premises. Requirements about security, maintenance or vacancy may need an operational process rather than a document filed after renewal. Ask what happens during temporary closure or a fit-out period and who must be notified. If a condition is unclear or cannot be met, raise it with the appropriate adviser before relying on the cover. The aim is to understand the obligations attached to insurance and make them workable, not merely confirm that a certificate exists for the current year. ## Walk through damage that prevents normal trading Consider a realistic incident, such as damage to the roof, shared access or a building service that makes the unit unusable. Ask how the lease's rent suspension clause applies, which payments it covers and when it begins and ends. The RICS leasing code addresses insurance, damage, reinstatement and rent suspension as connected subjects for agreement. [1] Its recommended approach should be distinguished from the terms actually signed. A loss of turnover alone does not establish that every occupation payment stops under the particular lease.
Ask who decides and carries out reinstatement, what cooperation the tenant must provide and what happens if work is delayed. Examine the treatment of uninsured damage and any contractual right to end the lease if the premises cannot be restored within the relevant framework. These questions affect whether the business needs temporary premises and how long it could bear interruption. Do not assume the insured period, construction programme and lease termination mechanism all end on the same date; have the advisers explain their interaction using the actual documents. ## Keep the premium and incident records understandable When reviewing an insurance charge, identify the policy period, property covered and allocation to the unit. Compare it with the lease's charging provisions and any information the landlord is required to supply. If the amount changes materially, request an explanation tied to the cover and assessment rather than infer a billing error from the increase alone. Keep insurance rent separate where the lease treats it differently from service charges. Clear accounting helps the business query a particular premium without confusing it with unrelated building expenditure.
Prepare an incident contact record covering the landlord, managing agent and the tenant's own insurer. Following damage, preserve relevant evidence, report through the required channels and obtain appropriate advice on immediate protective action. Record expenditure and communications while keeping staff safety central to the practical response. Do not authorise major permanent work on an assumption that reimbursement is assured. After the event, retain the claim decisions and any agreement about rent or reinstatement so the business can distinguish the insurer's payment position from the separate obligations continuing under the lease.
Frequently asked questions
Does the landlord's building policy insure my stock and lost turnover?
Do not assume it does; ask an insurance adviser to assess the tenant's separate interests and the cover needed for its own business risks.
Why should tenant-installed equipment be discussed with both insurance advisers?
Its ownership and classification may create a gap or overlap between building and contents cover, so the actual installation needs to be described consistently.
Does being unable to trade automatically suspend all lease payments?
The lease's damage and rent suspension terms determine the contractual position, including which payments are covered and the conditions for suspension.
What should I check about uninsured damage?
Ask who bears responsibility, whether reinstatement is required and what termination or other rights the lease provides if normal use cannot be restored.
Why keep an incident agreement separate from the insurer's settlement?
Insurance payment and lease obligations are different matters, so retain the terms addressing rent, reinstatement and any continuing responsibilities alongside the claim outcome.
Official sources
Sources checked: 9 September 2026. Check the linked guidance for subsequent changes.
General information only. The appropriate action depends on your circumstances and the applicable jurisdiction.
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