1. Send a short enquiry
Describe the issue, the part of the UK concerned, what you hope to achieve and any important dates. Choose a safe contact method. Confidential documents are not needed at this stage.
2. Clarify the proposed work
We assess the enquiry and identify the appropriate professional involvement. You receive the proposed scope, deliverables, timescale, fees and relevant terms before deciding to proceed.
3. Agree and provide the information
Once the engagement is agreed, any required checks and payment arrangements are explained. We confirm which records are needed and a suitable way to provide them.
4. Review the outcome and next steps
The agreed work is provided in the specified format. If further assistance is appropriate, the additional scope and cost are discussed separately.