After domestic abuse, the immediate housing question may be where you and your children can stay safely tonight. The longer-term questions about a tenancy, ownership or mortgage can be addressed alongside that need.
Explain why the current home is unsafe
Contact the council's homelessness service and state that the approach concerns domestic abuse. In England, someone homeless because of domestic abuse has priority need, although eligibility and the other duties still require assessment. The official homelessness guidance sets out the council's approach. [1]
Describe who needs accommodation, relevant accessibility needs and locations that would expose you to the perpetrator. If evidence is not safely available, explain that; do not return to danger solely to collect a tenancy agreement.
Keep housing options distinct
A refuge, temporary accommodation and a longer-term tenancy serve different purposes. Ask about availability, transport, schooling and confidentiality. Do not assume an offer is suitable merely because it provides a roof; explain specific safety or disability concerns promptly.
Leaving does not itself resolve rent arrears or mortgage payments. Before surrendering a tenancy or signing a permanent arrangement, obtain advice about the consequences. Occupation orders may be relevant to remaining in the home; financial abuse addresses control of the resources needed to secure alternative accommodation. Wales, Scotland and Northern Ireland use different homelessness frameworks.
Make the immediate housing request explicit When approaching a homelessness service, explain whether you have somewhere safe to stay tonight and who needs accommodation with you. State that the concern involves domestic abuse and describe why returning to the current home would be unsafe. A person can have a legal interest in a property yet be unable to occupy it safely. The England guidance addresses whether it is reasonable to continue occupying accommodation where violence or domestic abuse is probable. [2]
Give the practical information needed to assess a placement: children's ages, accessibility requirements, essential treatment, transport limitations and areas that would create exposure. Identify any urgent belongings or documents left behind without making their recovery a condition of seeking help. If another organisation is assisting, explain its role and whether you agree to appropriate contact. Ask how you can safely receive the housing team's response, particularly if the usual phone, email or postal address is monitored.
Understand what an initial assessment can and cannot settle In England, the council must consider the relevant homelessness duties, including eligibility and the circumstances triggering interim accommodation. Priority need arising from domestic abuse is one part of that framework rather than a promise of a particular permanent home. Ask what decision is being made, what further information is required and whether accommodation is being considered while enquiries continue. Keep the response and any review information, especially where you disagree with the assessment or cannot use the accommodation offered. [2]
The official guidance warns against a blanket requirement for police or corroborative evidence and says enquiries should not create further abuse. Explain records already available through a support service and any difficulty obtaining more. Do not assume you must secure a criminal charge before asking for housing help. If the service asks for information you cannot safely collect, describe the obstacle and seek suitable housing advice about the request. Wales has a different framework, so obtain Welsh advice for a Welsh application rather than applying the English rules unchanged.
Evaluate a proposed placement against actual needs An offer should be discussed in terms of safety and practicality, not merely the existence of an available room. Explain if the location is known to the person causing harm, if necessary facilities are inaccessible, or if a child cannot reasonably reach school from it. Give concrete information supporting the concern and ask how it will be considered. Seek prompt advice before refusing an offer, because decisions about accommodation can have legal consequences that depend on the particular circumstances.
Check what the placement provides and what you need to arrange separately. A refuge, hotel placement and longer-term tenancy can differ in support, rules, facilities and duration. Ask about arrival instructions, essential possessions, charges or financial help, and how the address will be protected. Do not share placement details with a wider family group simply to coordinate practical help. Agree with the relevant service how necessary information can pass to people who are supporting you without exposing the location.
Keep rights in the former home under separate review Leaving for safety does not itself complete the legal work concerning a tenancy, mortgage or ownership share. Obtain advice before signing a surrender, transfer or other permanent document. Explain any rent arrears, mortgage correspondence and continuing utility responsibilities, with dates for urgent notices. The housing response and the family-law response may need to run alongside one another. An occupation order may be relevant in some cases, but it should not be assumed to provide a suitable long-term solution to every housing problem.
Once immediate accommodation is secured, identify the next housing decision and the professional responsible for it. This might concern a homelessness assessment, the suitability of temporary accommodation, a tenancy issue or a family property application. Keep the documents for each process distinguishable and share connected facts through appropriate channels. If the safety picture changes, tell the accommodation provider and adviser promptly. A plan that was workable at arrival may need reconsideration after a location is discovered or the household's needs change.
Frequently asked questions
Must I stay until an injunction is obtained?
Do not delay seeking safe accommodation because protective proceedings have not begun. Explain the immediate danger and housing need to the appropriate emergency or homelessness service.
Can the council be told my address is confidential?
Yes. Describe the exposure risk and agree how contact, placement information and document requests will be handled without unnecessarily revealing the location to others.
Does priority need guarantee a particular property?
No. In England it forms part of the homelessness framework. Ask what duty is being assessed and raise specific suitability concerns about any accommodation offered.
Should I sign away my tenancy to leave quickly?
Seek housing advice before surrendering rights where possible. Explain the urgent safety need separately, because leaving the address and ending a tenancy have different consequences.
Can I ask for homelessness help while I still have rights in the family home?
Explain why occupying that home is unsafe. In England, the assessment includes whether it is reasonable to continue living there; ownership or tenancy rights alone do not answer that question.
Official sources
Sources checked: 9 September 2026. Check the linked guidance for subsequent changes.
- House of Commons Library: Domestic abuse and housing support
- MHCLG: Homelessness code, domestic abuse in England
General information only. The appropriate action depends on your circumstances and the applicable jurisdiction.
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