Use emergency help when it is needed
If you or a child are in immediate danger, call 999. This enquiry form is not an emergency service and is not continuously monitored. GOV.UK lists specialist domestic abuse support and emergency information. [1] You can use those services directly without first contacting Yudey. Do not wait for an administrative referral where immediate assistance is needed.
This page offers a limited enquiry pathway for identifying appropriate specialist support in England and Wales. It does not provide an individual safety assessment or guarantee protection. The starting question is whether contact through this website is safe and what kind of help you want. A detailed account of events is not required in the initial message.
Consider the device and the possible reply
A contact route should be chosen with your circumstances in mind. If another person can view the device, account or notifications, this form may not be suitable. Use a safer way of reaching specialist support if available. The website cannot guarantee that browsing or messages will remain hidden on your device, and a contact preference cannot remove that technical risk.
Where it is safe to enquire, explain whether email, telephone or another offered channel is appropriate and whether any reply would be unsafe. Do not include a confidential address, location of a child or intended movements. The next exchange should be agreed carefully. The coordination process should not assume that a call, voicemail or message is harmless merely because contact details were supplied.
Identify the support need without prescribing a plan
You may want help finding a domestic abuse service, understanding legal options or coordinating an existing professional's records. The enquiry can identify that broad need and any relevant professional already involved. It should not ask you to make a confrontation, leave a home or change arrangements based on a generic page. Personal safety planning requires suitable specialist assessment of the actual circumstances.
Where housing, children, finances or immigration issues overlap, the referral brief can record that several forms of support may be needed. Yudey does not promise emergency accommodation, police action or a guaranteed legal remedy. The appropriate provider should explain what they can offer and accept the relevant work. An introduction is not confirmation that a protective service is already in place.
Keep records limited and safely handled
Information already available safely can be identified without sending the entire history through an open form. The coordination scope may organise a short index of existing orders or professional correspondence for an agreed recipient. You should not expose yourself to danger to collect more evidence. A missing document can be explained to the specialist rather than treated as a reason to delay seeking help.
The responsible provider should advise what information they need and how it will be handled. We do not encourage access to another person's accounts, secret confrontation or altering messages to change their meaning. A safe referral should minimise unnecessary disclosure. Sensitive child, health and location information should be shared only through an appropriate arrangement with the relevant professional.
Agree the scope before relying on assistance
Yudey's role here is coordination unless a distinct professional service is expressly accepted. This page does not claim that Yudey is a specialist crisis service, refuge or regulated solicitor firm. Any legal advice, court action or professional safety planning requires the appropriate provider, competence and authority. The person seeking help should understand exactly what has been accepted and what remains outside the engagement.
Referral recipients and intended information sharing should be agreed before the handover, with applicable safeguarding or professional duties explained by the responsible provider. A supporter enquiring for someone else should avoid disclosing private records without appropriate authority. The process should preserve the affected person's choices and safety rather than treat a relative's wish to help as unrestricted permission to manage the matter.
Understand the next step and any cost
Official guidance includes free specialist support options. Any separately proposed Yudey coordination work or professional fee must be explained before acceptance in pounds sterling, with applicable VAT. No payment is required to send an initial enquiry. Funding and service availability require individual confirmation, and a fee should never be presented as a prerequisite for accessing emergency help.
If the channel is safe, begin with the support needed, general area and contact preference. Mention urgency without identifying a confidential location. The intended output is a limited handover to an appropriate provider where accepted, with clear responsibility for any next contact. If acceptance cannot be arranged, that should be stated honestly rather than allowing you to believe that a safety plan or urgent response has been activated.
Official information behind this service
Sources checked on 8 September 2026. Use the linked guidance for subsequent changes.